Lonify Finance Private Limited follows the Fair Practices Code prescribed by the Reserve Bank of India.
- Loan terms, including the annual percentage rate and all fees, are given in writing in a Key Fact Statement in a language the borrower understands.
- Every application is acknowledged and the decision is communicated in writing, with reasons for rejection.
- Loans are disbursed directly to the borrower's bank account.
- Recovery is carried out without harassment, at reasonable hours, in line with RBI guidelines.
- Borrower data is kept confidential and used only as permitted.